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Deeper View Counseling SMS Policy

At Deeper View Counseling, we value your privacy and strive to provide clear, efficient communication through various channels, including SMS (text messaging). This policy outlines the terms and conditions for using our SMS services.

  1. Consent to Receive SMS Messages
    By providing your mobile number to Deeper View Counseling, you consent to receive SMS messages related to appointment reminders, scheduling, and other relevant updates regarding your care or our services.
  2. SMS Purpose
    We will use SMS messaging for the following purposes:

    • Appointment reminders and confirmations.
    • Notifications of schedule changes or cancellations.
    • Updates regarding services or policies.
    • Administrative communications, as necessary.
  3. Limitations of SMS Messaging
    Please note that SMS messaging is not a secure or confidential form of communication. Therefore, it should not be used for:

    • Discussing clinical or therapeutic matters.
    • Communicating urgent or emergency situations.
      For clinical matters, please contact your therapist directly via the secure methods provided. In case of an emergency, call 911 or go to the nearest emergency room.
  4. Opting Out
    You may opt out of receiving SMS messages at any time by replying “STOP” to any message or contacting our office directly. However, opting out may limit our ability to send appointment-related notifications.
  5. Fees and Charges
    Standard text messaging rates may apply based on your mobile carrier’s terms. Deeper View Counseling is not responsible for any fees incurred as a result of SMS communication.
  6. Privacy and Confidentiality
    While we take precautions to safeguard your information, SMS messages may not be entirely secure. We recommend discussing sensitive matters in person or through secure communication channels.
  7. Changes to This Policy
    Deeper View Counseling reserves the right to update or modify this SMS Policy at any time. Changes will be communicated through our website or during your next visit.

    For questions or concerns regarding this policy, please contact us at 860-510-3959 | 203-945-1810.